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<h1>Cancellation Policy</h1> Order Cancellation:<ul><li>Cancellation is possible only before the product is shipped.</li><li>Once shipped, orders cannot be cancelled through our website.</li></ul>How to Cancel:<ul><li>Use the CANCEL button on the order details page under the My Account section.</li><li>Provide a reason for cancellation.</li></ul>Cancellation Window:<ul><li>Orders can only be cancelled while the status is "Ready to Dispatch".</li></ul>Company Rights:<ul><li>We reserve the right to cancel any order without pre-confirming with the customer at any time.</li><li>We may verify any order before shipping.</li></ul>Refund for Cancelled Orders:<ul><li>For prepaid orders, refunds will be processed to the original payment method within 7 business days.</li></ul> <h1>Shipping Policy</h1> We ship all over India and try to get the best rates for our customers. Orders placed Monday through Saturday IST will be processed on the same or following business day and will be shipped within two business days of order placement if the product(s) is(are) in inventory in our warehouse. If you want to inquire about the delivery time of a product, do not hesitate to contact us prior to placing your order. Our shipping charges varies as per the order value and delivery location. Shipping charges for your order will be calculated and displayed at checkout.The Delivery will be done in between 5-7 working days If you have any further questions, please don't hesitate to contact us at admin@urbangully.in

Cancellation/Shipping Policy

<h1>Terms of service</h1><h4> </h4>Urban Gully operates this website. The terms we, us and our, refers to Urban Gully. The information on the website, tools and services is for the users. Browsing through the website means the user has accepted the terms, conditions, notices and policies of the website. Visiting or purchasing from the website means you are bound to the terms and conditions. The terms apply to all the vendors, browsers, merchants, content contributors and customers. Please go through the terms and conditions mentioned on the website. If you do not agree to the conditions then do not access the website or use the services. The tools or features added to the website are also subject to terms and conditions. We reserve the right to replace or change the terms of service by posting updates on the website. You have to check such updates periodically to know the changes and decide to accept it or not. We have hosted our store on Nushop.store. <h3>Section-1 Online Store Terms</h3> You have to be a major to agree to the terms and conditions. With your consent, dependents can also use the website. Our products cannot be used illegally or for unauthorized purposes. Our services cannot be used to violate the laws in your jurisdiction. Any type of destructive virus, worm or code cannot be transmitted by you. Violation or breach of any of the terms and conditions may lead to termination of your services. <h3>Section-2 General Conditions</h3> Without prior permission, you cannot duplicate, sell, copy or resell any information on the website. We reserve the rules to deny service to anyone at any time for anyreason. <h3>Section-3 Accuracy, Completeness and Timeliness Of Information</h3> If the information provided on the website is not accurate we are not responsible. It is always better to re-confirm the information and then take decisions to avoid risks. <h3>Section 4 - Modifications To The Service And Prices</h3> The price of the products or services can change without any prior notice. We are not liable to you or any other third party for a change in price or suspension of services. <h3>Section 5 - Products Or Services</h3> The products and services may have limited quantities subject to the stock available. The display on the website may not accurately display the product colour. Return or exchange is subjected to our return or exchange policy. We do not give a warranty that our products, services and information can meet your expectations.

Terms of Service

<h1>Terms of service</h1>Match Box Technologies Private Limited operates this website. The terms we, us and our, refers to Urban Gully. The information on the website, tools and services is for the users. Browsing through the website means the user has accepted the terms, conditions, notices and policies of the website. Visiting or purchasing from the website means you are bound to the terms and conditions. The terms apply to all the vendors, browsers, merchants, content contributors and customers. Please go through the terms and conditions mentioned on the website. If you do not agree to the conditions then do not access the website or use the services. The tools or features added to the website are also subject to terms and conditions. We reserve the right to replace or change the terms of service by posting updates on the website. You have to check such updates periodically to know the changes and decide to accept it or not. We have hosted our store on Nushop.store. <h3>Section-1 Online Store Terms</h3>You have to be a major to agree to the terms and conditions. With your consent, dependents can also use the website. Our products cannot be used illegally or for unauthorized purposes. Our services cannot be used to violate the laws in your jurisdiction. Any type of destructive virus, worm or code cannot be transmitted by you. Violation or breach of any of the terms and conditions may lead to termination of your services. <h3>Section-2 General Conditions</h3>Without prior permission, you cannot duplicate, sell, copy or resell any information on the website. We reserve the rules to deny service to anyone at any time for any reason. <h3>Section-3 Accuracy, Completeness and Timeliness of Information</h3>If the information provided on the website is not accurate we are not responsible. It is always better to re-confirm the information and then take decisions to avoid risks. <h3>Section 4 - Modifications To The Service And Prices</h3>The price of the products or services can change without any prior notice. We are not liable to you or any other third party for a change in price or suspension of services. <h3>Section 5 - Products Or Services</h3>The products and services may have limited quantities subject to the stock available. The display on the website may not accurately display the product colour. Return or exchange is subjected to our return or exchange policy. We do not give a warranty that our products, services and information can meet your expectations.

Terms and Conditions

<h1>ABOUT US</h1> Style is an expression of one's individuality, and fashion is its language. At Urban Gully, we believe the youth of today embraces what makes them feel represented, comfortable, and, of course, in vogue! Urban Gully is a cutting-edge fashion brand that merges urban culture, fashion, and art to create a unique and expressive streetwear experience. Our mission is to inspire and empower people to embrace their individuality and express themselves through fashion. At Urban Gully, we take pride in our commitment to quality and sustainability. We use premium fabrics and materials to create our clothing, and our designs are inspired by the latest trends and artistic expressions of urban life. We also strive to minimize our environmental impact by using eco-friendly and socially responsible production methods. Our collection features a diverse range of apparel and accessories, including graphic tees, shirts, jackets, boxers, and many more. Each piece is designed to make a bold statement and capture the essence of urban fashion. We are also dedicated to fostering a community of like-minded individuals who share our passion for streetwear and creativity. We collaborate with emerging artists and designers to showcase their work and bring their unique visions to life. Whether you're a trendsetter, a creative artist, or just someone who loves to express themselves through fashion, Urban Gully has something for you. Join the movement and express yourself with Urban Gully Streetwear today! Known for our unconventional, youthful prints and patterns, comfortable fits, and superior fabric quality, we place an exceptional emphasis on quality. Our every collection is diverse and cool; each garment is carefully designed with the fluidity to transcend multiple settings and events - carefree and quirky! Our super accessible styles have led to Urban Gully becoming synonymous with supreme functionality and versatility. Gen Zs today demand the best, and we are here to deliver it!

ABOUT US

FAQs

<h1>Privacy policy</h1> Match Box Technologies Private Limited respects your personal information is always kept confidential. The privacy policy is displayed on the website. The type of info collected from the customers and usage of this information is published here. We have a policy of not disclosing any information to third parties. Using our website means you have agreed to the terms and conditions of the website. It applies to the people who have not got any transactions or who have got registered to the site and had business. Personal information is mainly used to locate or contact a person. Other information like name address, phone number, fax, credit card information, financial profiles, identification number and e-mail address are also available with us and are always confidential. Terms Of Our Privacy PolicyPersonal Information That We collectNecessary information is collected for becoming a subscriber or member of our website. Our system collects the IP address of your computer automatically. But this detail does not give information about any particular person. But Urban Gully website doesn't collect information about children. <h3>Uses Of The Information Collected</h3>All the personal information collected is kept confidential. The information may be used for:• Send news about the website.• Calculate the number of visitors• Monitor the website• Know the geographical location of the users• Contact to give information bout the website.• Give a better shopping experience online.• Update about the recent offers on the website. Some of the personal information is shared with the courier companies like addresses/contact details. We have to give some information to vendors. This personal information helps Urban Gully to perform their duties and fulfil the order requirements. But private information cannot be accessed by unauthorised persons or organisations. The Company will disclose your information, including, without limitation, your name,city, state, telephone number, email address, user ID history, quoting and listing history, and complaints, to law enforcement or other government officials if it is required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of governmental authority. Cookies are used to save your personal information on your computer. It helps to calculate the number of times you use our website. Cookies do not keep any personal data of the visitors. When the user browses, cookies are replaced according to the interests of the users. Here none of your particulars like e-mail address, telephone, name or postal address is collected. We give you a safe shopping experience. Urban Gully gives some aggregate particulars like website statics or demographics to sponsors, advertisers and other third parties. Third parties are not authorised to get any of your personal information. Urban Gully has many links to other websites. But once you leave Urban Gully website, our privacy policy ends. PRIVACY CONCERNSIf you are concerned about the handling of your Personal Information, or if you have any complaints or queries related to your Personal Information or our Policy, please contact:&nbsp;+91 - 9730390081Address: Unit Num 214,Infinity Square, Golani Naka,Waliv, Vasai East401208,Maharashtra, Mumbai, 401208Email- admin@urbangully.in

Privacy Policy

<h1>Return and Refund Policy</h1> <h2>Eligibility:</h2><ul><li>Return/Exchange is available for selected products only.</li><li>Return information is available on the product page on the website.</li><li>The return policy of a product can be changed without prior notice.</li></ul><h3>Return Window:</h3><ul><li>For wrong or expired products: Raise a return/replacement request within 7 days from the date of delivery.</li><li>For damaged/missing products: Raise a return/replacement request within 2 days from the date of delivery.</li></ul> Return Process: a. Raise a return/replacement request within the specified timeframe. b. We will review your request within 2 working days. c. After approval, our courier partner will pick up the products. d. If pick-up service is unavailable, you must self-ship the product to our office address. We will reimburse the courier charges. e. Once received, we'll verify the product against the claim and initiate replacement or refund accordingly. Conditions for Accepting Returns/Replacements<ul><li>Wrong product delivered</li><li>Expired product delivered</li><li>Damaged product delivered (physical damage/tampered product or packaging)</li><li>Incomplete order (missing products)</li></ul>Conditions for Rejecting Returns/Replacements:<ul><li>Opened/used/altered products</li><li>Original packaging (mono cartons, labels, etc.) missing</li><li>Return/replacement request generated after the specified return window</li><li>Damaged/missing product reported after the specified return window</li></ul>Important Notes for Returns:<ul><li>tems should be unused and unwashed for hygiene reasons.</li><li>Products should have original packaging and tags intact.</li><li>Customized products cannot be returned or exchanged.</li><li>Return/Exchange charges may apply on a case-by-case basis.</li></ul>Refund Process for Returns:<ul><li>For prepaid orders, refunds will be processed to the original payment method.</li><li>For Cash on Delivery orders, customers need to provide bank details for refund.</li><li>Refunds will be processed after the product is received and quality-checked, typically taking up to 2 weeks after pick-up.</li></ul> Partial Returns:You can return any eligible products within 7 days of delivery, even if it's part of a larger order.For any queries or to raise a return request, please contact our customer support through the provided channels on our website.Note: We reserve the right to modify these policies at any time. Please check our website for the most up-to-date version of our policies.